Turn WhatsApp inquiries into an organized sales and service process
Automatic first response to every WhatsApp inquiry: filtered, the right details collected, and the next step set, so far fewer conversations slip through, even after hours. Packages and real pricing are right below, no call required. The business fit check sends your details only after you consent and submit.
Packages at a glance
Three tiers by scenario scope. Exact pricing is set only after a short fit check.
Automatic Response
+ US$150/mo
Up to 10 predefined message scenarios
- Conversation scenarios tailored to your business
- Automatic first response
- Customer detail collection
Smart Sales
+ US$150/mo
Up to 20 predefined message scenarios
- Conversation scenarios tailored to your business
- Automatic first response
- Customer detail collection
Growth System
+ US$150/mo
Up to 30 predefined message scenarios
- Conversation scenarios tailored to your business
- Automatic first response
- Customer detail collection
Prices shown are for general information only and do not constitute a binding offer. The final price is set after a short fit check and a formal proposal you approve. USD amounts are indicative for international visitors. Final pricing may be confirmed in USD, ILS, or another agreed currency after the business fit check and a formal proposal you approve. Third-party provider and Meta usage fees may vary by country, provider, category, and usage volume.
Does this sound familiar?
Four problems every business owner with a busy WhatsApp knows.
Missed inquiries
A customer messages while you're unavailable, gets no reply, and reaches out to a competitor instead.
Customers wait
Every extra minute of waiting lowers the chance they'll do business with you at all.
No organization
Inquiries are scattered across WhatsApp, phone, and messages, with no single place to see everything.
No tracking
You don't know who reached out, what they wanted, or what happened next.
How it actually works
Five capabilities that help turn inquiries into an organized process, without you having to be there.
Automatic response
Inquiries can get an automatic first response based on the scenarios you define.
Inquiry filtering
The system identifies intent and urgency, and routes each inquiry to the right place.
Appointment scheduling
Offering available times, booking, and confirmation, all inside the conversation.
Detail collection
Name, phone, and need are collected automatically, without asking again and again.
Handoff to a person
When a human touch is needed, the inquiry moves to your team with full context.
Some advanced capabilities (such as appointment/calendar booking, reminders, a waitlist, handoff to a team member, and complex flows) are available at more advanced stages, subject to the fit-check, third-party providers, approvals, and verified payment. A live WhatsApp Business connection also depends on Meta and providers and is not in Volxim's control.
See it in action
This is what a WhatsApp conversation that closes automatically looks like: the customer reaches out, the system replies, collects details, and hands you an organized inquiry.
- 1Customer messages on WhatsApp
- 2The system asks a few basic questions
- 3The inquiry is classified by type
- 4Complex cases are handed to a person
English interactive demo
Service inquiry simulation
A fixed-choice website simulation. No WhatsApp messages are sent and no personal details are stored.
Open the English demoA safe, cost-efficient working model
This is how we actually work. Volxim acts as an integrator: we scope, set up, and connect your system on top of existing platforms that fit your business, instead of building new technology from scratch. That keeps the cost lower and makes for a more organized and controlled process.
8 items we charge for, in full transparency. 6 checks before we actually connect to the WhatsApp Business API.
See what we charge for and what's paid directly to providers
What Volxim charges for
We charge only for our own work:
- Scoping
- Setup
- Scenario building
- Message writing
- Simulation
- Maintenance
- Optimization
- Monthly support
What is paid directly to providers
Third-party costs are not included in our price, and are paid by you directly to the external provider when required:
- Meta / WhatsApp Business Platform
- An API provider
- A CRM system
- Payment processing
- A mailing/broadcast system
- A new business phone number
- Other external tools, as needed
What happens before a real WhatsApp Business API connection
We do not connect a live system before everything is in order. A live connection happens only after:
What we sell in the first stage
In the first stage, we bring order to your leads and a proper first response. That's the starting point, and from there we progress gradually as needed.
Mass broadcast
Mass marketing broadcast is not part of the first stage. If and when offered, it is an advanced, sensitive capability, subject to recipient consent (opt-in), Meta/WhatsApp policy, and applicable law.
Fit by field
We work with templates tailored by field: clinics, salons, consultants, service providers, agencies, professionals.
Not every field of activity is a fit for the service. We may not be able to serve businesses in fields that are restricted or prohibited under Meta/WhatsApp policy, local law, or risk considerations.
WhatsApp Business: what matters before connecting
There are two stages, and it matters to tell them apart. First, we build the system in a test environment, which is fully in our control. A live WhatsApp Business connection also depends on outside parties, like Meta and third-party providers, which are not in Volxim's control.
See what's built first vs. what a live connection requires
What we build first (test environment)
- Scoping, conversation scenarios, messages, and simulation.
- A test environment to see how the system behaves before it goes live.
- Setup timelines refer to building the system and the test environment, not to Meta's or a third-party provider's approval times.
- In the first stage, the focus is on organizing leads, first response, scoping questions, and inquiry summaries.
What a live connection requires (depends on third parties)
- A Meta / WhatsApp Business Platform account, an API provider, and a Business Manager.
- A suitable phone number, sometimes a dedicated or new business number.
- Message templates that require approval, and approvals from third-party providers.
- A credit card of yours may be required for Meta / API provider / CRM / third-party tool payments.
- Timelines and approvals at this stage depend on Meta and providers, and are not in Volxim's control.
Proactive messages
Proactive messages require prior consent (opt-in), templates that require approval, and the ability to opt out at any time.
Broadcast
Broad mailing and mass campaigns are not part of the default. If and when offered, it is a sensitive capability subject to consent, Meta/WhatsApp policy, and the law.
Handoff to a person
There is always a path to a human representative or the right support channel, because not every inquiry fits an automatic response.
Not every field of activity is a fit for the service, in line with Meta/WhatsApp policy, the law, and risk considerations. A live connection happens only after a fit check, an approved proposal, verified payment, and basic business verification.
Transparent pricing
A one-time setup fee, based on what your business needs, plus a fixed monthly service.
One-time setup
Range: US$1,050–US$2,150 by tier, set after a short fit check.
Monthly service
Third-party costs (such as an official provider / BSP / automation platform, estimated at about US$15–50 per month, set by the provider and subject to change, plus any separate per-conversation fee billed directly by Meta) are paid by you directly to the provider and are not included in our price.
USD amounts are indicative for international visitors. Final pricing may be confirmed in USD, ILS, or another agreed currency after the business fit check and a formal proposal you approve.
Prices shown are for general information only and do not constitute a binding offer. The final price is set after a short fit check and a formal proposal you approve.
How payment works
At this stage there is no payment on the site and no active checkout. Payment is made manually and in full transparency, only after you approve a proposal and terms.
See the payment steps and what's included
- 1
We build and confirm the fit
You build an initial summary on the site, copy it or email it to us, and we check the fit.
- 2
You receive a formal proposal
After review, a detailed proposal is sent with scope, price, and terms for your approval.
- 3
Manual payment after approval
Payment is made manually, by invoice or payment request, using an approved payment method.
What's included in Volxim's price
Our work: scoping, setup, scenario building, message writing, simulation, maintenance, optimization, and monthly support.
What's not included (paid directly to providers)
Third-party costs such as Meta / WhatsApp Business Platform, an API provider, CRM, payment processing, a mailing system, or a new business number. These are paid by you directly to the provider, and are not included in our price.
There is no online checkout on the site, and no automatic charge or subscription. Prices shown do not include applicable tax, and separate third-party costs may apply, paid directly to the external provider. Work does not begin based on a screenshot of a transfer, only after payment has actually been received and verified.
Who is this for?
Any business whose customers reach out on WhatsApp and expect a fast reply.
- Clinics
- Cosmetics
- Hair salons
- Lawyers
- Consultants
- Online shops
- Restaurants
- Auto shops
- Real estate
- Service providers
What do you actually get?
No vague promises. This is the delivery list for every project.
- Conversation scenarios tailored to your business
- Automatic first response
- Customer detail collection
- Inquiry filtering
- Handoff to a human representative
- A demo before launch
- The option to update and improve later
See the system before you decide
Even before you commit, you can see an initial preview of the WhatsApp system that fits your business. It's built from the details, services, and frequently asked questions you provide, so you know exactly what to expect.
What you can learn from your own customer reviews
The reviews you already have are an excellent source for tailoring the system. Worth bringing along:
- What your customers value most about you
- Which services come up again and again in inquiries
- What tone fits your audience
- Which frequently asked questions are worth automating
We do not collect reviews automatically and do not publish a business demo without approval. All information is verified with you before use.
Demo previews are illustrative and prepared for review before launch. They are not an active production system, a contract, or a commitment to a specific result. Any external use is confirmed with the business owner first.
Security and privacy
This website does not create accounts or process payments. The business fit check sends and securely stores the details you provide only after you check the consent box and submit, so we can review your inquiry and reply. No tracking cookies and no analytics or advertising pixels are loaded. A live WhatsApp Business connection happens only after scoping, a fit check, an approved proposal, and verified payment.
Frequently asked questions
Do I need to understand the technology?
No. We set up and configure everything for you, and hand over a system that's ready to work. You don't need technical knowledge to use it.
What happens if the bot doesn't understand?
When an inquiry falls outside the defined scenarios, the system hands it to your team with full context, to reduce cases where customers are left without a reply.
Can the bot make up answers?
The system is set up to answer only from pre-approved content and scenarios: scripts, prices, business hours, and information you provide. When there is no clear match, it can be set up to hand off to a human review with full context.
Does this replace an employee?
No. The system handles repetitive, routine inquiries, freeing up your time for customers who actually need a human touch.
Are there third-party costs?
Yes, in full transparency. The connection needs an official provider / BSP / automation platform at a cost of about US$15–50 per month, paid by you directly to the platform, not by us. The connection is made through official solutions or compatible providers, subject to the policy, eligibility, and approval of Meta and the relevant providers. Volxim cannot guarantee approval, availability, quality rating, or the absence of blocking.
Does Meta charge for the messages themselves?
Yes, Meta charges a usage fee on WhatsApp Business API conversations, separate from our monthly service and billed directly by Meta. Provider usage fees vary by country, category, and volume, per Meta's current pricing, and we help you understand it up front, before you commit.
What is WhatsApp's 24-hour window rule?
Under Meta's policy, a business can reply freely to a customer only within 24 hours of their last message. After that window closes, you can only start a new conversation using a message template pre-approved by Meta. We set up the required templates for you and build the system to work within this rule, subject to Meta's policy.
Does the bot work on my personal WhatsApp number?
The official connection requires a dedicated number that isn't currently registered on regular WhatsApp, so we recommend a separate business number. Your personal WhatsApp is managed separately and keeps working as usual. We guide you through getting the number and handle connecting it.
Do I need a Meta Business account to connect?
Yes, an official WhatsApp Business API connection requires a verified Meta Business account. If you don't have one, we guide you through creating and verifying it as part of the setup process; no technical knowledge is required on your part.
What is a Quality Rating and why does it matter?
Meta assigns your business number a quality score based on customer responses to messages. Too many blocks or reports lower the rating and can limit the number. We build the scripts so the bot only sends relevant, useful replies, to help support a good rating, subject to Meta's policy and discretion.
How long does setup take?
Usually a few business days, depending on the scope of scenarios. We build the system and hand it to you for approval before it goes live.
Can scripts be updated later?
Absolutely. Text and scenario changes are included in the monthly service, and the system can be adjusted as your business grows.
How much does it cost in total, including all related costs?
Our price is the setup cost, by the tier you choose, plus US$150 + applicable tax per month for maintenance and support. In addition, there is a third-party cost, estimated at about US$15–50 per month (an official provider / BSP), set by the provider and subject to change, paid by you directly to the provider, not through us. Clear pricing, with third-party costs explained separately.
How do I know it will work for my specific business?
Not every field of activity is a fit for the service, which is exactly why the fit check exists: to test it against your business before you commit to anything.
What does "integrator" mean, and why does it matter to me?
Integrator means we connect and configure your system on top of existing platforms, like the WhatsApp Business API through Meta, instead of building new technology from scratch. In practice, that means lower cost and a more organized and controlled process for you, and that you don't need to understand the technology to use the service.
Do you have a phone line?
There is no phone center at Volxim right now. Inquiries are received by email: info@volxim.com / support@volxim.com.
How do I get started?
You start with a short fit check right here on the site. We'll understand your needs and suggest the tier that fits your business best.
Does the fit check at the start of the process cost anything?
No. The fit check is short, free, and non-binding. There is no payment on the site at this stage, and commitment only begins after you receive a formal proposal and approve the terms.
Business fit check
Answer a few quick questions about your business and see whether Volxim is a good match, no commitment.
1. Answer a few questions about your business. 2. Review your details. 3. Consent and submit them for our review.
Nothing is sent until you check the consent box and submit. We use the details only to review your inquiry and reply.